make sure you pay attention to where you download the file. This will download and install a Smart Player as shown below which will give you by far the most control when you're going through your video in detail. Use the Original Format option for the export format choice.Never hours! Most incidents are only a few seconds long. Here's a couple of pro tips to help you even more: Join the club! Most people are too busy with their business to become experts at their CCTV software, so this video should be a life saver!Īs you can see the system is reasonably easy to use once you know how. Check out the videos below for just a few examples.Forgotten how to use your Smart PSS software to search for recorded footage? Or even if you can find something you cant remember how to get it to the cops or the boss? We're more than happy to help you through anything that's causing you stress. So, don't be shy when you have a problem, let us know. Without you alerting us to your issue, we would never of had the opportunity (or idea) to make that video that may have helped you. The truth is, this plethora of information only came to be because of you. In fact, very few of them we're actually our idea. However, we must give credit where credit is due. While you'll come across the occasional unboxing video or product demonstration, we spend the majority of our time creating simple to follow and visual solutions to any issue you may have. Since it's inception, we've been filling it with as many videos as we have ideas for. For that reason, we created our 123 CCTV YouTube channel. More often than not, we find that trying to explain a solution to any problem, whether it be over the phone or via e-mail, just isn't enough in the end. They are easily recognizable by the acronym HD being in the name of the app. **Other variations of the Pegaso application exist but are outdated and should not be used. It will offer additional features such as push notifications for motion detection, as well as the ability to alter additional configuration settings within your video recorder. Pegaso Plus – This is the paid, and more advanced, version of our mobile app. This app features live viewing of up to 16 cameras simultaneously, video playback, PTZ control, and much more. Any first time user of our mobile applications should begin here before moving into the more advanced version. Pegaso Lite – This is the free version of our smartphone/tablet application. After it's been downloaded, simply click on the file to run the installer and follow the simple on screen instructions for quick and easy installation. By clicking any of the links below, the corresponding file will automatically begin to download from your internet browser. For that reason, we've compiled this list of the most commonly required items. While all of our products come with the appropriate software and manuals, it's easy to find yourself in a situation where you need additional copies. In the end, we'll leave you with the information you need to access your camera feed from anywhere and the knowledge to fix any future problems yourself without having to waste time contacting anyone. During this time, we'll walk you through the process and educate you as we go. This is done by accessing your network from our computers here in our office. We offer to do this initial setup completely free of charge. While your DVR is fully capable of allowing for local and remote access with just about any device, that doesn't mean you know how to set up that particular feature. This is where most people tend to hit a wall. You want advice and, more importantly, honesty and you're going to get it. We're not here to give you a sales a pitch or to confuse you. Having said that, most don't realize how incredibly complex and confusing it can all be. A very large portion of this industry caters to customers who don't have any experience with CCTV systems. Not sure what you want? Well, this is where consultations come in. You tell us exactly what you want and we'll be more than happy to lay it out for you on paper and get it to you as fast as you need it. Everyone needs a helping hand every now and again, and that's what we're here for. Make your problems our problems and we'll arrive at a solution together. No project or problem is too big or too small we're equipped to deal with it all. Unlike other companies you may come across, we specialize in all aspects of the CCTV and surveillance industry. Our technicians are all in house, and are some of the best in the industry. Your problem(s) are difficult enough as it is. Too often are support departments outsourced overseas or just unintelligible in general. Our company has always prided itself on our ability to help our customers in every possible way we can.
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